Frequently Asked Questions

  • Most custom orders are made to order. Please allow 5–10 business days for processing before shipment.

  • You can enter your custom details on the product page by pressing the Action button Personalize & Add to Cart.

    Please double-check spelling, names, initials, and dates before placing your order.

  • Please contact me as soon as possible. If your order has not been started, I will do my best to help. Once production begins, changes may not be possible.

  • Because items are custom made, returns or exchanges are typically not accepted unless there is an error on my end or a problem with your order.

  • Yes, local pickup is available in the Fort Wayne area.

  • Yes. If you have a custom idea not listed on the website, please reach out through my contact form or email.

  • Sales tax is applied where required based on the shipping address.