Frequently Asked Questions
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Most custom orders are made to order. Please allow 5–10 business days for processing before shipment.
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You can enter your custom details on the product page by pressing the Action button Personalize & Add to Cart.
Please double-check spelling, names, initials, and dates before placing your order.
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Please contact me as soon as possible. If your order has not been started, I will do my best to help. Once production begins, changes may not be possible.
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Because items are custom made, returns or exchanges are typically not accepted unless there is an error on my end or a problem with your order.
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Yes, local pickup is available in the Fort Wayne area.
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Yes. If you have a custom idea not listed on the website, please reach out through my contact form or email.
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Sales tax is applied where required based on the shipping address.
